Field Service Technician
7 days ago
STAND 8 is seeking a highly skilled Field Service Technician to join our services support team. As a key member of our team, you will provide exceptional customer service and technical support to our clients across the United States.
Key Responsibilities- Provide technical support and maintenance services to clients on-site in your assigned territory.
- Communicate effectively with clients to understand their technical needs and provide solutions.
- Servicing Kitchen Production Systems, including POS, receipt printers, customer payment terminals, and back-office peripherals.
- Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
- Utilize technical skills on products like peripherals, large system printers, enterprise-level servers, communications equipment, networks, internet access points, etc.
- Perform maintenance, repair, and system overhauls, including modular swaps and unit replacements.
- Manage network faults and traffic, configuration, security, and remote system access.
- Log all customer calls and activity and track all expenses incurred in the delivery of services.
- General knowledge of POS and familiarity with network/system management.
- Familiarity with large servers, mainframe computers, and imaging software.
- Basic PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
- One to three years of related experience in a technical setting is preferred.
- Working knowledge of Microsoft Office Suite, Windows, etc.
- Local candidates strongly preferred.
- High School Diploma or GED (associate degree or higher preferred).
- Must be authorized to work in the U.S.
- Must be at least 21 years of age.
- Must have a valid driver's license and driving record that satisfies fleet requirements.
- Ability to perform essential functions of the job with or without a reasonable accommodation.
The US base range for this contract position is $15-$22/hour. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
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