Healthcare Account Management Leader

4 weeks ago


New York, New York, United States WebMD Full time
Job Title: Manager of Account Management

WebMD is seeking a highly skilled and experienced Manager of Account Management to lead our Patient Engagement team. As a key member of our leadership team, you will be responsible for driving customer retention, growth, and satisfaction for our Patient Engagement customers.

Key Responsibilities:
  • Lead a high-performing team of Account Managers to achieve annual retention rate quotas, revenue expansion targets, and client satisfaction goals.
  • Develop and implement account management strategies to drive growth and retention.
  • Collaborate with internal teams to define client requirements, identify client needs, and understand industry trends.
  • Partner with senior leadership and finance personnel to develop and implement sales strategies.
  • Provide consultation to employees and clients on program best practices, industry developments, and strategic topics.
Requirements:
  • Bachelor's degree in a business-related field, such as health, communications, or business management.
  • At least five years of experience in healthcare IT sales/account management.
  • Two years or more experience building and managing high-performance individuals and teams.
  • Experience in the Digital patient engagement space is preferred.
What We Offer:
  • A competitive salary range of $110,000 - $130,000.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

WebMD is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging role, please submit your application.



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