Recovery Lounge Team Member
7 days ago
Cowboys Fit is seeking a highly motivated and customer-focused individual to join our Recovery Lounge Team as a Recovery Lounge Team Member. As a key member of our team, you will play a vital role in providing an exceptional front-line experience for our members and guests.
Job Summary:The Recovery Lounge Team Member is responsible for maintaining an active knowledge of all Recovery services and promotions, contacting new members to set up their complimentary services, and advising members and guests on services that will help them meet their goals. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Maintain an active knowledge of all Recovery services and promotions
- Contact new members to set up their complimentary services
- Advise members and guests on services that will help them meet their goals
- Drive sales and ensure the Lounge has the tools and knowledge needed to successfully sell packages/retail
- Assist with maintenance, delivery, and rebooting of Cryo chambers and tanks
- Ensure all members and guests check in and have active memberships
- Collect dues and update billing when appropriate
- Assist members and guests with all inquiries and concerns
- Report all issues in a timely manner
- Contribute to maintaining the club-wide standards of cleanliness
- Assist other departments when necessary
- Attend all required meetings
- Maintain an active and working knowledge of Cowboys Fit as a company, as well as services and promotions
- Remain proficient in policies and directives as outlined in the Member Services and Recovery Playbook
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be knowledgeable about Recovery services and promotions, and be able to maintain an active and working knowledge of Cowboys Fit as a company.
What We Offer:Cowboys Fit offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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Recovery Lounge Team Member
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Dallas, Texas, United States Cowboys Fit Full time{"title": "Recovery Lounge Team Member", "description": "Job SummaryThe Recovery Lounge Team Member plays a vital role in delivering exceptional front-line experiences for our members and guests, contributing to the overall success of Cowboys Fit.This position requires a strong understanding of our Recovery services and promotions, as well as excellent...
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Dallas, Texas, United States Cowboys Fit Full time{"title": "Recovery Lounge Team Member", "description": "Job SummaryThe Recovery Lounge Team Member plays a vital role in delivering exceptional front-line experiences for our members and guests, contributing to the overall success of Cowboys Fit.This position requires a strong understanding of our Recovery services and promotions, as well as excellent...
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