Customer Service Representative

6 days ago


Silver Lake, Kansas, United States H&R Block Full time
Job Title: Customer Service Representative

About the Role:
You will be working as a Customer Service Representative for H&R Block, providing exceptional client experiences and ensuring seamless interactions with our tax professionals. This is an excellent opportunity to join our team and make a real difference in people's lives.

Key Responsibilities:
- Greet clients in a personalized, friendly, and inviting manner.
- Match clients with the best-suited tax professional for their needs.
- Schedule clients according to their preferences.
- Handle client exits by ensuring all current and future needs are met.

Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.

Benefits:
- Competitive salary: $40,000 - $60,000 per year.
- Opportunities for career advancement.
- Collaborative and dynamic work environment.

What We Offer:
- A comprehensive training program to ensure your success.
- A supportive team that values your contributions.
- The chance to make a real difference in people's lives.

Salary Estimate: $52,500 per year.

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