Patient Services Representative
4 days ago
We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Good Shepherd Rehabilitation Network. As a key member of our healthcare team, you will play a vital role in ensuring a positive patient experience by providing exceptional customer service and support.
Key Responsibilities- Greet patients and visitors, and direct them to the appropriate staff member.
- Maintain a pleasant and positive disposition during every patient interaction.
- Instruct patients to complete necessary documents and forms.
- Schedule, cancel, and confirm patient appointments.
- Compile, record, and archive medical charts, reports, and correspondence with confidentiality.
- Operate telephones and direct calls, emails, and documents to the appropriate staff member.
- Transmit correspondence and medical records by mail, email, or fax.
- Verify insurance via various methods and obtain authorizations and certifications.
- Perform financial functions with accuracy to ensure optimal payment for services.
- Assist the billing department with insurance denials and worklists in the electronic medical records system.
- High School Diploma required; Associate's Degree preferred.
- Previous healthcare experience preferred.
- IDX Certification required; Sunrise Billing system certification may be required.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Patient Services Representative
4 days ago
Bala-Cynwyd, Pennsylvania, United States Good Shepherd Rehabilitation Network Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at Good Shepherd Rehabilitation Network. As a key member of our healthcare team, you will play a vital role in ensuring a positive patient experience by providing exceptional customer service and support.Key ResponsibilitiesGreet patients and...
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