Patient Services Representative

4 days ago


BalaCynwyd, Pennsylvania, United States Good Shepherd Rehabilitation Network Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Good Shepherd Rehabilitation Network. As a key member of our healthcare team, you will play a vital role in ensuring a positive patient experience by providing exceptional customer service and support.

Key Responsibilities
  • Greet patients and visitors, and direct them to the appropriate staff member.
  • Maintain a pleasant and positive disposition during every patient interaction.
  • Instruct patients to complete necessary documents and forms.
  • Schedule, cancel, and confirm patient appointments.
  • Compile, record, and archive medical charts, reports, and correspondence with confidentiality.
  • Operate telephones and direct calls, emails, and documents to the appropriate staff member.
  • Transmit correspondence and medical records by mail, email, or fax.
  • Verify insurance via various methods and obtain authorizations and certifications.
  • Perform financial functions with accuracy to ensure optimal payment for services.
  • Assist the billing department with insurance denials and worklists in the electronic medical records system.
Requirements
  • High School Diploma required; Associate's Degree preferred.
  • Previous healthcare experience preferred.
  • IDX Certification required; Sunrise Billing system certification may be required.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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