Operations Manager

3 days ago


Smithfield, North Carolina, United States Planet Fitness - Excel Fitness Full time

Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 130+ clubs and growing, is seeking a talented individual to fill the role of Shift Lead.

As a Shift Lead, you will have the opportunity to learn from Club Managers and assist with the oversight and operation of a Planet Fitness facility. You will be responsible for developing team members and providing world-class customer service.

The ideal candidate will have superior customer service skills, preferably in the fitness industry, and experience working as a Member Service Representative at Planet Fitness. They should also possess solid supervisory, diplomacy, and listening skills, as well as basic computer proficiency (Microsoft Suite).

A high school diploma/GED equivalent and current CPR Certification are required. The successful candidate will be flexible and have open availability.

We offer a competitive salary ranging from $42k to over $100k per year, depending on experience and location. Additional benefits include a FREE Planet Fitness Black Card Membership, paid time off, paid parental leave, health insurance, and an employee assistance program (EAP).



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