Banquet Operations Manager

1 week ago


Springfield, Massachusetts, United States MGM Resorts International Full time

About the Role:

We are seeking a highly skilled and experienced Event Coordinator to join our team at MGM Resorts International. As a Banquet Supervisor, you will be responsible for the day-to-day operations of our catering events, ensuring seamless execution and exceptional guest experiences.

Key Responsibilities:

  • Manage event logistics, including venue setup, catering, and audiovisual equipment
  • Collaborate with cross-functional teams to deliver high-quality events
  • Ensure timely and accurate communication with clients, vendors, and internal stakeholders
  • Monitor event budgets and control costs
  • Develop and implement strategies to improve event efficiency and quality
  • Train and mentor junior staff members
  • Conduct site visits and inspections to ensure event readiness
  • Address guest complaints and concerns in a professional and courteous manner

Requirements:

  • 2+ years of experience in event planning or a related field
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of event planning software and technology
  • Ability to lift up to 25 pounds and stand for long periods

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Access to company hotel, food, and beverage discounts

Language: English


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