Part Time Merchandise and Replenishment Specialist

4 days ago

Saint Paul, Minnesota, United States JoAnn Full time
Job Summary

The Merchandise and Replenishment Team Member plays a vital role in delivering a premium customer experience by inspiring creativity within our customers and making JOANN their happy place. This role requires a strong focus on driving sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.

Key Responsibilities

Customer Experience
  • Greet every JOANN customer and utilize the F.A.S.T. service model to meet their needs
  • Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor
  • Ask open-ended questions to learn about customers' project needs and escort them to the desired product's location

Merchandising and Replenishment
  • Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail
  • Unload freight from the truck and sort it according to company procedures
  • Lift boxes from the truck and receiving area, place and arrange items on shelves and racks

Team Collaboration
  • Assist other Team Members with tasks to ensure that the team exceeds expectations set by Store Management
  • Work with Store Management and other Team Members on projects in a friendly and professional manner
  • Assist with training new Team Members on running the register, cutting fabric, stocking shelves, and customer service

Physical Requirements
  • Stand during an entire shift (other than normal break time)
  • Continuously walk around all areas of the store throughout shift
  • Read written instructions, reports, and other information on paper and computer screens
  • Orally communicate with customers and other team members on a consistent basis throughout their shift

Availability
Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Education and Experience
High School Diploma, GED, or equivalent. 1+ years experience in a customer-centric environment preferred.

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