Director of Operations, Residential Services

7 days ago


Ithaca, New York, United States Higheredmilitary Full time

About the Role:

The Executive Director, Residential Operations will provide strategic leadership and oversight for the Residential Operations team at Higheredmilitary. This role will be responsible for ensuring the smooth operation of our residential facilities, including management of staff, facilities, and resources.

Key Responsibilities:

  • Develop and implement operational strategies to improve efficiency and effectiveness of Residential Operations
  • Lead and manage a team of staff to ensure excellent customer service and high-quality facilities
  • Collaborate with other departments to ensure alignment and effective communication
  • Manage budgets and resources to ensure financial sustainability
  • Ensure compliance with relevant laws, regulations, and policies

Requirements:

  • Bachelor's degree in a relevant field, such as hospitality, business, or a related field
  • At least 4 years of experience in a leadership role, preferably in a residential or hospitality setting
  • Proven track record of success in managing teams and budgets
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

Preferred Qualifications:

  • Master's degree in a relevant field
  • Experience in a higher education or military setting
  • Knowledge of relevant laws and regulations


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