Team Member Ambassador

6 hours ago

Lakewood, Washington, United States Potbelly Corporate Full time
Company Overview

Potbelly Corporate is a rapidly growing company with over 400 locations across the United States. Founded in 1977 as a small antique store, we have evolved into a nationally recognized neighborhood sandwich shop, renowned for our toasty sandwiches and excellent customer service.


Compensation

As a Team Member at Potbelly Corporate, you can expect to earn a competitive salary, ranging from $12.25 to $12.75 per hour, plus digital tips*. This compensation package reflects our commitment to providing fair and transparent pay to our valued employees.


Job Description

We are seeking friendly and outgoing individuals who enjoy working in a fast-paced, friendly environment. As a Team Member, your primary responsibility will be to provide excellent customer service by delivering a quality and consistent product every time, in a clean and inviting environment.


Key Responsibilities
  • Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
  • Comply with health and safety standards for food, cleanliness, and safety.
  • Restock food line, chips, and cooler.
  • Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.
  • If 18 or older, use of the automatic slicer to prep food items.
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash.
  • Operate cash register: handle, balance, and follow all cash handling procedures.
  • Effectively handle customer complaints/issues.
  • Takes delivery/catering/pickup orders over the phone.
  • Other duties as assigned.

Benefits
  • Competitive pay.
  • Medical, Dental & Vision Insurance.
  • Domestic Partnership Benefits.
  • Paid Parental Leave.
  • FSA and HSA with Employer Contribution.
  • Commuter Benefit Program.
  • Retirement Savings 401(k) with company match.
  • Employee Assistance Program.
  • Paid Time Off.
  • Discount Program.
  • Flexible Work Schedule.
  • Career growth opportunities.

Requirements
  • You want to delight customers with great food and good vibes.
  • You are friendly and customer service-oriented.
  • You have strong written and verbal communication skills.
  • You can handle the heat of the kitchen – knife skills are a plus.
  • You love working in a fast-paced environment.
  • You're a team player.
  • You enjoy higher levels of noise from music, customer, and employee traffic.
  • You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish.
  • You're able to stand/walk a minimum of 3 hours or as needed.
  • You are at least 16 years of age.
  • You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
  • Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Potbelly Corporate actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business. Diversity only strengthens our Potbelly vibe, who we are, and how we work.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.


*Potbelly cannot make guarantees about tip earnings*

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