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Sales Associate

4 weeks ago

Lockport, New York, United States Runnings Full time
Job Summary

The Sales Associate is a vital member of the Runnings team, responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers. This role involves assisting customers with their queries, maintaining a well-organized store environment, and performing various tasks as assigned by the Store Manager.

Key Responsibilities
  1. Greet customers warmly and assist with their shopping needs.
  2. Price store merchandise and make price changes as requested by store management.
  3. Stock and face merchandise on shelves as directed by store management.
  4. Assist in receiving freight and organizing incoming products as directed by store management.
  5. Responsible for assisting in cycle counts.
  6. Answer incoming telephone calls and handle appropriately.
  7. Handle customer transactions utilizing KCX cash register system.
  8. Responsible for accurate cash handling.
  9. Responsible for handling customer returns.
Requirements
  1. Excellent customer service skills required.
  2. Frequent lifting up to 50 pounds.
  3. Long periods of standing.
  4. Frequent bending and twisting.
Working Environment
  1. Retail store environment.
  2. Cold and warm conditions.
  3. Irregular work schedule.
Equipment and Tools
Computer, Calculator, Cash register-scanner, Telephone, Fax, Copy machine, Computer Software and network.