Customer Service Specialist

3 weeks ago


Lockport, New York, United States Runnings Full time

Job Summary:

As a Sales Associate at Runnings, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. You will be responsible for greeting customers, answering product-related questions, and assisting with customer transactions.

Key Responsibilities:

• Greet customers as they shop in the retail store and assist with customer service questions
• Price store merchandise and make price changes as requested by store management
• Stock and face merchandise on shelves as requested by store management
• Assist in receiving freight and organizing incoming products as directed by store management
• Responsible for assisting in cycle counts
• Answer incoming telephone calls and handle appropriately
• Handle customer transactions utilizing KCX cash register system
• Responsible for accurate cash handling
• Responsible for handling customer returns

Requirements:

• Excellent customer service skills required
• Ability to work in a fast-paced retail environment
• Ability to lift up to 50 pounds
• Long periods of standing
• Ability to work a flexible schedule, including nights and weekends

What We Offer:

• Competitive hourly rate
• Opportunities for career growth and advancement
• A dynamic and supportive work environment



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