Insurance Industry Professional

1 week ago


Victor, New York, United States State Farm Insurance Full time

About State Farm Insurance

State Farm Insurance is a leading provider of insurance services. As an industry leader, we are committed to delivering excellent customer service and providing our customers with the best possible experience.

Salary Information

The estimated annual salary for this position is between $45,000 and $65,000, depending on location and experience.

Job Description

We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will also provide accurate and timely information regarding insurance products and services.

Responsibilities

  • Assist customers with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed
  • Follow company policies and procedures to ensure compliance with insurance regulations

Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills

Benefits

We offer a range of benefits to our employees, including:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off
  • Training and development opportunities

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