Customer Service Associate

1 day ago


Kenosha, Wisconsin, United States Great Lakes Skipper Full time
Job Overview
As a Customer Service Associate with Great Lakes Skipper, you will be responsible for assisting customers with their inquiries and orders in a professional and upbeat manner. This role is perfect for individuals who are passionate about providing excellent customer service and have a strong interest in the boating industry.

Salary: $45,000 - $55,000 per year

Responsibilities
• Answer phone calls and respond to customer inquiries in a timely and professional manner
• Process customer orders and payments accurately and efficiently
• Assist customers in locating correct boat parts via our online platforms
• Develop and maintain a knowledge base of our products and services
• Troubleshoot and resolve product issues and concerns

Requirements
• High school diploma or equivalent required
• Previous experience in customer service, sales, or other related fields preferred
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Intermediate computer skills with an understanding of Microsoft Office suite, emailing, and internet searches
• Ability to prioritize and multitask effectively

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