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Customer Service Representative

2 months ago

Muncie, Indiana, United States Michael's Inc Full time
Customer Service Team Member

At Michaels, we're looking for a talented Customer Service Team Member to join our team. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Provide top-notch customer service, ensuring customers leave the store satisfied and engaged.
  • Assist customers in finding products and answering questions, driving sales and increasing customer loyalty.
  • Process transactions efficiently and accurately, ensuring a seamless checkout experience.
  • Educate customers on our Voice of Customer (VOC) survey and Rewards program, promoting engagement and loyalty.
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers and drive sales.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including [insert benefits here].
  • The chance to work with a leading arts and crafts retailer, driving innovation and creativity in the industry.