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Clinical Specialist, CRM
2 months ago
At Abbott Laboratories, we are committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster.
Key Responsibilities
- Provide engineering, sales, educational, and technical support in response to field inquiries from physicians, healthcare professionals, patients, and field sales staff, involving CRM products.
- Act as a clinical interface between the medical community and the business.
- Demonstrate ability to build and sustain credible business relationships with customers and share product expertise accordingly.
- Provide engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrate a thorough command of all CRM products, related product and technical knowledge, trends, and players.
- Develop, lead, and/or facilitate trainings and other programs on CRM products to healthcare professionals.
- Provide additional backup support to CRM Sales Representatives.
Requirements
- Bachelor's degree in Bio-Medical Engineering, related field, or equivalent healthcare experience required. Requires ability to become certified on CRM products.
- A minimum of 2 years of related experience with increasing responsibility in the cardiac pacing and related industries.
- Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
- Familiarity with cath lab and operating room procedures and protocol.
- Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
- Must apply engineering skills and abilities to interpret and solve complex clinical problems.
- Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
- Must have the ability to concentrate on detail and work independently.
- Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
- Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
What We Offer
- Training and career development, with onboarding programs for new employees and tuition assistance.
- Financial security through competitive compensation, incentives, and retirement plans.
- Health care and well-being programs including medical, dental, vision, wellness, and occupational health programs.
- Paid time off.
- 401(k) retirement savings with a generous company match.
- The stability of a company with a record of strong financial performance and history of being actively involved in local communities.
