Asset Protection Specialist

16 hours ago

Madison, Wisconsin, United States Festival Foods Full time
About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

Our Mission

At Festival Foods, people are at the top of our list. We strive to create a work environment that is inclusive, supportive, and empowering for all associates. Our goal is to provide exceptional service to our guests while maintaining a safe and secure shopping environment.

Job Summary

We are seeking a highly motivated and detail-oriented Asset Protection Specialist to join our team. As an Asset Protection Specialist, you will be responsible for researching and resolving problems contributing to issues in areas of theft, receiving, safety, and shrink to further optimize the success and profitability of Festival Foods.

Key Responsibilities
  • Partner with Store Directors, Managers, and Associates to find opportunities to enhance profitability and continue success.
  • Maintain programs that impact shrink results, minimize loss, and effectively increase profits.
  • Monitor safety standards to identify areas of risk and eliminate potential threats.
  • Routinely audit areas for improvement with regard to customer service and compliance.
  • Conduct Core Asset Protection Functions.
  • Identify and investigate internal and external losses and bring resolution.
  • Approach individuals when theft is detected and apprehend when necessary.
  • Maintain a professional relationship with law enforcement agencies.
  • Hold excellent confidentiality skills, especially when dealing with company-related matters.
  • Serve as a leader in matters appropriate to the position.
  • Respond immediately and tactfully to store emergency situations or disturbances.
  • Serve as a content expert on Asset Protection topics to educate Store Associates.
  • Attend and contribute to store huddle-ups, sales meetings, and safety meetings.
  • Evaluate and assist with development of Asset Protection Programs.
Requirements
  • 1-3 years of leadership experience preferred.
  • Ability to solve practical problems and deal with a variety of variables.
  • Willingness to be trained in Asset Protection, Safety, Leadership, and related areas.
  • Ability to preserve confidentiality of information.
  • Strong communication skills and ability to sustain business partnerships throughout the company to achieve initiatives.
  • Ability to manage multiple priorities concurrently and bring projects to completion.
  • Excellent written and verbal communication skills, strong ability to work in cross-functional teams.
  • Working knowledge of Microsoft Office Suite and OneNote.
Benefits
  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.

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