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Technology Implementation Specialist

2 months ago


Charlotte, North Carolina, United States Compass Group USA Full time
Job Summary:

Compass Group USA is seeking a highly organized and detail-oriented Project Coordinator to join our Digital Services team. As a key member of our operations team, you will assist project managers in organizing and executing ongoing projects, ensuring timely completion and high-quality results.

Responsibilities:
  • Prioritize and manage unique technology implementation tasks, including point of sale, food lockers, frictionless market, and mobile application software integrations and hardware.
  • Collaborate with Technical Delivery Managers to complete assigned tasks and navigate requests from inception to completion.
  • Manage project financials, including ordering and tracking hardware, submitting and providing access to software and applications, scheduling resources, and sending and compiling survey results.
  • Keep apprised of task status, escalate concerns, and provide regular updates to leadership.
  • Adapt tools and processes to accommodate changes and improve accuracy and efficiencies.
Requirements:
  • Proven ability to manage multiple tasks and shifting deadlines.
  • Effective organization, planning, problem-solving, and analytical skills.
  • Working knowledge of restaurant or retail technology and terminology, including mobile ordering/Ecommerce, point of sale systems.
  • Service-oriented, collaborative approach to customer and peer relationships.
  • Energetic self-starter able to work independently in a fast-paced environment.
  • Highly developed sense of ownership, responsibility, and commitment to quality.
Bonus Skills/Competencies:
  • Smartsheet experience
  • SCRUM experience
About Compass Group USA:

Compass Group USA is a leading foodservice management and support services company, with a commitment to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer:

This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.

While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.