Retail Sales Associate
1 month ago
Job Summary
The Sales Associate is a key member of our retail team, responsible for delivering exceptional customer service and supporting the smooth operation of our stores. This role involves a range of tasks, including stocking inventory, maintaining store cleanliness, and handling financial transactions.
Key Responsibilities
- Conduct daily activities to ensure efficient store operations.
- Stock shelves and monitor inventory levels.
- Maintain a clean and organized store environment.
- Deliver outstanding customer service and address any customer concerns.
- Process financial transactions accurately and efficiently.
Education and Experience
In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Job Requirements
- Active Listening
- Demonstrating Ongoing Value
- Ability to take initiative
- Multitasking and Prioritization
- Operational Excellence
- Time Management
- Practices and exhibits proper customer service and selling techniques.
- Full compliance with company uniform policy.
- Understand compliance with clocking in and out on the stores' computer system.
- Knowledge of procedures and operation of the following: cash register, taxable and non-taxable items, SNAP purchases, cash control policy, safe drop procedures, selling and cashing lottery tickets, beer and wine sales, tobacco, and money order sales.
Core Competencies
Change Agility (Level 1 Developing):
Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.
Collaboration (Level 1 Developing):
Sees connection points across the organization and partners effectively with others to achieve common goals.
Decision Making (Level 1 Developing):
Sees connection points across the organization and partners effectively with others to achieve common goals.
Drive for Results (Level 1 Developing):
Drives to achieve challenging performance objectives
Team Building (Level 1 Developing):
Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.
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