IT Support Specialist

2 weeks ago


Stockbridge, Georgia, United States Eclipse Innovations Full time
IT Service Desk Specialist

We are seeking a highly skilled IT Service Desk Specialist to join our team at Eclipse Innovations. As a key member of our IT department, you will be responsible for providing top-notch support to our employees, ensuring their technical needs are met efficiently and effectively.

Key Responsibilities:

  • Provide first- and second-level support to employees via phone, email, or in-person
  • Configure and maintain workstations, software, hardware, and peripherals
  • Document and report issues using our global ITSM tool
  • Administer and maintain printer systems
  • Support users with standard applications and install/maintain Swoboda-specific software
  • Conduct training sessions for employees on standard software

About Us:

Eclipse Innovations is a dynamic and technology-driven company that values innovation and excellence. We are committed to delivering high-quality products and services to our customers, and we are looking for talented individuals like you to help us achieve our goals.



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