Central Scheduling Coordinator

3 days ago


Great Falls, Montana, United States Benefis Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Central Scheduling Representative to join our team at Benefis Health System. As a key member of our Patient Access Center, you will play a critical role in coordinating and scheduling diagnostic procedures for our patients.

Key Responsibilities
  • Coordinate and accurately schedule diagnostic procedures for ordering providers and schedules procedures for multiple hospital departments.
  • Use processes and information to meet our customers' and patients' expectations in scheduling for ordered diagnostic procedures.
  • Provide comprehensive information to patients and families on what to expect and plan for during their procedure.
  • Ensure effective and collaborative communication with ordering providers and nurses to facilitate patient care.
  • Perform all job duties and tasks as assigned, adhering to all requirements, regulations, and procedures of any licensing board or agency.
Requirements
  • High School diploma or GED required.
  • One year of call center experience preferred.
  • One year of healthcare setting experience required.
  • Knowledge of medical terminology required.
  • Prior scheduling experience required.
  • Experience with an EHR preferred.
  • Completes HBI Education modules for the Central Scheduler I position.
  • Achieves 95% accuracy with onboarding competency testing.
What We Offer

At Benefis Health System, we are committed to providing excellent care for all, healing body, mind, and spirit. We offer outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities.



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