Customer Service Ambassador

5 days ago


Louisville, Kentucky, United States Churchill Downs Racetrack Full time
Deliver Exceptional Guest Experiences

As a Guest Service Representative at Churchill Downs Racetrack, you will be the face of our organization, providing top-notch customer service to all guests visiting our venue. Your dynamic personality, energy, and passion for making our guests happy will make a significant impact on their experience.

Key Responsibilities:

  • Provide high-quality customer service to all guests, ensuring their needs are met and exceeded.
  • Work collaboratively with other team members to create a welcoming and inclusive environment.
  • Stay up-to-date on all events, promotions, and services offered at Churchill Downs Racetrack.
  • Assist with resolving guest complaints and concerns in a professional and courteous manner.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A fun and supportive team environment.


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