Financial Advisor

2 weeks ago


Atlanta, Georgia, United States Emory Healthcare Full time

Position Overview:

At Emory Healthcare, we are committed to fostering a rewarding and inclusive work environment.

Emory Healthcare provides a comprehensive suite of benefits, valuable resources, and ongoing mentorship programs designed to support your professional growth and career aspirations. Our offerings include:

  • Health benefits that commence on your first day
  • Assistance with student loan repayment and reimbursement programs
  • Family-oriented benefits
  • Wellness incentives
  • Continuous mentorship, professional development, and leadership training
  • And additional perks

Key Responsibilities:

  • Administer and clarify financial policies and screening processes to patients, their families, and legal guardians within the Emory Clinic to ensure optimal reimbursement through proactive identification and collection of patient liabilities.
  • Act as a resource for both staff and patients regarding financial arrangements, account inquiries, and reconciliations, including thorough auditing, while serving as a liaison between Patient Financial Services and clinic operations to address billing inquiries and enhance customer satisfaction promptly.
  • Possess a solid understanding of Medicare, Medicaid, and various third-party payers, along with referral and precertification protocols.
  • Uphold patient confidentiality and adhere to HIPAA regulations and compliance standards set forth by Emory Healthcare.
  • Facilitate payment arrangements for outstanding balances not covered by insurance or for patients without coverage.
  • Ensure financial clearance for patients prior to their appointments by collecting payments or verifying insurance eligibility.
  • Provide financial counseling to satellite clinics for designated sections as needed.

Minimum Qualifications:

  • A High School Diploma or equivalent, coupled with a minimum of three years of experience in the healthcare sector, or a combination of relevant education and experience.
  • Familiarity with Medicare, Medicaid, and other managed care payers (HMO, PPO, etc.).

Emory Healthcare (EHC) is the most extensive academic health system in Georgia, comprising 11 hospitals, including four Magnet-designated facilities, the Emory Clinic, and over 425 provider locations. Established in 2011, the Emory Healthcare Network is Georgia's largest clinically integrated network, featuring more than 3,450 physicians across 70 subspecialties.

Diversity and Inclusion: Emory Healthcare is dedicated to creating an equitable and inclusive culture. We are committed to providing equal opportunities and access to all individuals, regardless of race, color, religion, national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, or veteran status. We value and celebrate the unique perspectives and backgrounds of all individuals.

Accommodations: EHC will provide reasonable accommodations to qualified individuals with disabilities upon request.

Physical Requirements: The role may involve lifting up to 25 lbs, with varying physical demands depending on assigned tasks.

Environmental Factors: The work environment may expose individuals to various conditions, including blood-borne pathogens, chemicals, and communicable diseases.


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