Client Solutions Expert

6 days ago


Greensboro, United States Southeastern Paper Full time
About the Job

Southeastern Paper is looking for an experienced Client Solutions Expert to join our team in the Southeast region. In this role, you will provide top-notch customer support and services to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities:

  • Field customer inquiries, issues, and complaints while maintaining a customer-centric approach.
  • Process customer orders and manage product returns efficiently.
  • eCommerce user set-up and walk-through services.

Compensation Package: Competitive salary ranging from $50,000 to $60,000 per annum, plus benefits.

Requirements:

  • Customer-focused approach to deliver exceptional service.
  • Effective listening and problem-solving skills to resolve customer issues.
  • Experience in a customer service environment, preferably in a warehouse or distribution setting.


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