Retail Store Manager

5 days ago


North Vernon, Indiana, United States Gillman Home Center Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Gillman Home Center. As a key member of our management team, you will be responsible for leading our store operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Lead and manage a team of store staff, providing guidance and support to ensure excellent customer service and sales performance.
  • Develop and implement effective store operations strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Collaborate with the General Manager to achieve business objectives, including sales targets, customer satisfaction, and employee retention.
  • Ensure a safe and healthy work environment, adhering to company policies and procedures.
  • Manage inventory, merchandise, and visual displays to maximize sales and customer engagement.
  • Assist with administrative tasks, including payroll, scheduling, and inventory management.
  • Support loss prevention efforts and maintain a secure store environment.
Requirements
  • 3+ years of retail experience, preferably in the hardware/lumber industry.
  • Proven leadership and management skills, with experience in supervising employees.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and staff.
  • Strong analytical and problem-solving skills, with the ability to drive sales growth and improve customer satisfaction.
  • Ability to work in a fast-paced environment, with a focus on customer service and sales performance.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Recognition and rewards for outstanding performance.
  • Employee discount program.
  • Flexible scheduling and work-life balance.

Gillman Home Center is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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