Relationship Banking Specialist

18 hours ago


Lakewood, Ohio, United States First Mutual Holding Company Full time

**Job Summary:**

As a Customer Relationship Specialist at First Mutual Holding Company, you will play a vital role in building strong relationships with our customers and delivering exceptional service experiences.

**Key Duties and Responsibilities:

  1. Provide timely and accurate responses to customer inquiries.
  2. Resolve complex customer issues through effective communication and problem-solving.
  3. Utilize CRM system to document customer interactions and track progress.

**Preferred Qualifications and Requirements:**

  • 1-2 years of experience in a related field.
  • Bachelor's degree in Business Administration or related field.
  • Strong knowledge of banking products and services.

**Estimated Salary:** $52,500 - $70,000 per year based on location and experience.



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