Customer Service Manager

6 days ago


Lakewood, Ohio, United States Gordon Food Service Full time
Overview

Gordon Food Service Store LLC is a leading retail division of Gordon Food Service, offering a dynamic environment that balances work and life. With over 170 stores, we are the primary supplier for many small food service operators, families, non-profit organizations, caterers, and more.

Job Description

We are seeking a skilled Retail Team Leader (Key Holder) to join our team. As a key holder, you will be responsible for opening and closing the store, completing daily operations, and assisting with inventory management. Your exceptional customer service skills, attention to detail, and ability to lead a team will make you an invaluable asset to our organization.

Responsibilities:
  • Opening and closing the store, ensuring seamless operations
  • Assisting in unloading merchandise from delivery trucks, organizing stock, and maintaining store conditions
  • Maintaining product quality, rotation, and proper food handling practices
  • Providing top-notch customer service, building relationships, and driving sales growth
  • Cash handling, including bank deposits, getting change for cashiers, and managing register counts
  • Developing leadership skills while supervising sales associates and aiding in their performance duties
Requirements:
  • 1-2 years of retail experience with increasing responsibility
  • Able to lift up to 50 lbs regularly and safely operate power equipment as needed
  • Flexible full-time schedule, including days, evenings, weekends, and holidays
  • Basic computer skills and high school diploma or equivalent required
Benefits:

We offer a competitive salary range of $18-20/Hr, as well as a great work-life balance. You will enjoy:

  • Holidays off: We are closed on Thanksgiving, Christmas, New Year's Day, and Easter
  • Advancement opportunities: Grow your career within our company
  • Healthcare benefits: Start immediately and take care of yourself
About Us:

Gordon Food Service is committed to our customers' success, and we strive to create a positive work environment where employees can thrive. We value our customers and understand that their success depends on their workforce. If selected for the interview process, you may be required to provide a letter of support from your management if you currently work for one of our customers.



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