Collections and Billing Coordinator

3 weeks ago


Lake Mary, Florida, United States CNA Insurance Full time
About the Role

CNA Insurance is seeking a highly motivated Billing & Collections Coordinator to join our team. As a key member of our finance department, you will be responsible for resolving customer billing issues and ensuring accurate financial data.

This is an excellent opportunity for individuals who enjoy working with numbers and communicating effectively with customers.

The estimated annual salary for this role is around $62,000, based on industry standards and location.

Responsibilities
  • Provide exceptional customer service to internal and external customers via phone and email.
  • Analyze and reconcile financial data to ensure accuracy of all transactions and open balances.
  • Identify and resolve issues and disputes, such as corrections, policy cancellations/reinstatements, balance transfers to legal collections, etc.
Qualifications
  • A minimum of two years of relevant experience in a similar role.
  • Strong organizational skills, including the ability to handle multiple tasks and prioritize work.
  • Solid computer skills, including Microsoft Office Suite and other business-related software.


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