Senior Genesys Systems Analyst

4 weeks ago


Chicago, Illinois, United States Rush University Full time

About the Job

We are seeking a seasoned professional to join our team as a Sr Genesys Application Analyst at Rush University Medical Center. As a key member of our IT department, you will be responsible for developing, building, and modifying the Genesys application to meet the needs of our contact center.

Key Responsibilities

  • Design, implement, and maintain contact center applications.
  • Work collaboratively with cross-functional teams and end-users to integrate applications and meet clinical needs.
  • Provide expert guidance and direction on change initiatives and meet established deadlines.

Requirements

  • Bachelor's degree.
  • 5 years of Genesys application experience.
  • Proven track record of successfully leading projects and providing technical expertise to stakeholders.

Estimated Salary: $90,000 - $115,000 per year

About Rush University

Rush University is a leader in medical education and research. Our diverse team of professionals is committed to delivering exceptional patient care and advancing medical knowledge.


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