Guest Experience Leader

5 days ago


Waldorf, Maryland, United States McDonald's Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Greet customers and communicate with them while ordering
  • Offer assistance to customers with using the ordering kiosks
  • Provide support to customers who need extra help
  • Check with customers after they have received their food to ensure they are satisfied and if they need anything else
  • Ensure kids receive a kid treat
  • Handle any customer concerns
  • Communicate with the restaurant team to provide feedback and recommendations
Requirements

We are looking for a team player who is able to work in a fast-paced environment and provide exceptional customer service. The ideal candidate will have a positive attitude, be willing to learn and grow, and have the ability to excel in a team environment.

We offer a competitive pay rate, great benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a rewarding career, we encourage you to apply.

What We Offer
  • Competitive pay rate
  • Great benefits, including medical, dental, and vision coverage
  • 401k with matching contributions
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Discount programs
  • Free meals/meal discounts

We are an equal opportunities employer and welcome applications from all qualified candidates. If you need assistance completing any forms or to otherwise participate in the application process, please contact us.



  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Join Our Team at Hampton Inn WaldorfAt Hampton Inn Waldorf, we specialize in delivering exceptional guest experiences through our commitment to operational excellence. Our founder, a seasoned leader in the hospitality industry, established our firm with a clear mission: to empower individuals and families to build generational wealth through strategic real...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job DescriptionAt Hampton Inn Waldorf, we are seeking a skilled Guest Services Specialist, Dining Experience to join our team. This role is responsible for delivering exceptional dining experiences to our guests, ensuring that every meal is a memorable one.Key Responsibilities:Food Preparation: Prepare ingredients, including portioning, chopping, and storing...


  • Waldorf, Maryland, United States Wingstop Restaurants Full time

    Delivering World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing exceptional experiences for our guests. Your responsibilities will include:Greeting guests and responding to their needs in a positive and genuine mannerProviding authentic, personalized service to create a memorable...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Guest Services Specialist, EngagementAt Hampton Inn Waldorf, we are seeking a highly motivated and customer-focused Guest Services Specialist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Provide...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Guest Services Specialist, EngagementWe are seeking a highly skilled Guest Services Specialist to join our team at Hampton Inn Waldorf. As a key member of our hotel staff, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key Responsibilities:Provide outstanding service...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job DescriptionWe are seeking a skilled Guest Services Specialist to join our team at Hampton Inn Waldorf. As a key member of our hotel staff, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Guest Interaction: Provide outstanding service during check-ins, check-outs, and...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Guest Services Specialist, Dining ExperienceAt Hampton Inn Waldorf, we are seeking a highly skilled Guest Services Specialist, Dining Experience to join our team. This role is responsible for providing exceptional dining experiences for our guests, ensuring that every meal is a memorable one.Key Responsibilities:Food Preparation: Prepare...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Guest Services Specialist Job DescriptionWe are seeking a highly skilled Guest Services Specialist to join our team at Hampton Inn Waldorf. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Provide outstanding service during...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Hotel Guest Services Specialist - EngagementJoin our team at Hampton Inn Waldorf as a Hotel Guest Services Specialist - Engagement. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless and positive experience for our guests.Key Responsibilities:Provide outstanding service...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Job Title: Guest Services Specialist, CleanlinessAbout the Role:As a Guest Services Specialist specializing in Cleanliness at Hampton Inn Waldorf, you will be responsible for ensuring that every guest room meets our high standards of cleanliness and comfort. Your attention to detail and commitment to excellence will make a significant impact on our guests'...


  • Waldorf, Maryland, United States Hampton Inn Waldorf Full time

    Hotel Cleanliness and Guest Services ProfessionalAt Hampton Inn Waldorf, we are committed to providing exceptional guest experiences. As a Hotel Cleanliness and Guest Services Professional, you will play a crucial role in ensuring that our hotel meets the highest standards of cleanliness and comfort.Key Responsibilities:Immaculate Room Cleanliness: Clean and...

  • Shift Leader

    1 month ago


    Waldorf, Maryland, United States Panda Express Inc Full time

    About the RoleWe are seeking a skilled Shift Leader to join our team at Panda Express Inc. As a Shift Leader, you will play a vital role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated associates.Key ResponsibilitiesManage restaurant operations, including inventory management,...


  • Waldorf, Maryland, United States EssilorLuxottica Full time

    Job SummaryThe Associate Optometrist is a key leader at EssilorLuxottica, responsible for delivering high-quality optometric care to patients. This role requires strong clinical skills, excellent communication, and a commitment to quality patient care.Main ResponsibilitiesEnsure executional excellence and winning results in partnership with the MOD and store...


  • Waldorf, Maryland, United States Catalent Inc Full time

    Director, Biologics Process Optimization LeaderThe Director, Biologics Process Optimization Leader is responsible for developing and delivering process optimization across the Biologics network. This includes process simplification, complexity reduction, and introducing Continuous Improvement in development, clinical product, and processes.The role will work...

  • Branch Leader

    1 month ago


    Waldorf, Maryland, United States Truist Inc Full time

    Job DescriptionThe Branch Leader is responsible for managing all aspects of the assigned branch. Key responsibilities include driving branch performance through leadership, coaching, and management, as well as business development. The ideal candidate will have expertise in small business development and a strong understanding of Truist's Purpose, Mission,...

  • Host/Hostess

    1 month ago


    Waldorf, Maryland, United States Red Lobster Full time

    Job Title: Host/HostessAbout the Role:We are seeking a friendly and organized Host/Hostess to join our team at Red Lobster. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your goal will be to ensure that every guest feels welcome and valued.Responsibilities:Greet guests with a smile and...


  • Waldorf, Maryland, United States Food Lion Full time

    Job SummaryAs a Customer Service Leader at Food Lion, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard...

  • Hospitality Ambassador

    2 months ago


    Waldorf, Maryland, United States Silver Diner Development, LLC Full time

    About Silver Diner Development, LLCSilver Diner Development, LLC is a leader in the casual dining segment, offering a unique dining experience that bridges the gap between tablecloth restaurants and fast food.Job SummaryWe are seeking a contagiously friendly and caring individual to join our team as a Host/Hostess. As the first point of contact for our...


  • Waldorf, Maryland, United States Catalent Inc Full time

    Job SummaryThe Director, Continuous Improvement – Process Optimization is a key role within the Biologics network, responsible for developing and delivering process optimization across the network. This includes process simplification, complexity reduction, and introducing CI in development, clinical product, and processes.Key ResponsibilitiesDevelop and...

  • Team Leader

    3 weeks ago


    Waldorf, Maryland, United States Walmart Full time

    Job SummaryWe are seeking a highly skilled and experienced Team Manager to join our team at Sam's Club. As a Team Manager, you will be responsible for leading a team of associates to deliver exceptional member experiences, drive sales growth, and develop talent to reach their full potential.Key ResponsibilitiesLead a team of associates to achieve business...