Optometrist Leader at EssilorLuxottica

Job Summary

The Associate Optometrist is a key leader at EssilorLuxottica, responsible for delivering high-quality optometric care to patients. This role requires strong clinical skills, excellent communication, and a commitment to quality patient care.

Main Responsibilities

• Ensure executional excellence and winning results in partnership with the MOD and store team.
• Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
• Ensure the Brand is known as the leading optical provider within the community.
• Operate as a successful stakeholder to all leaders within the organization and local market.
• Place the patient/customer first and deliver excellent service.
• Strive to exceed expectations on all KPIs.
• Convey a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Address all patients/customers' visual lifestyle needs.
  • Make eyewear recommendations based on patients/customers' needs.
  • Explain each step of the eye exam; listen carefully to patients/customers.
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
  • Conduct all services in accordance with protocol and accepted standards of care.
• Ensure all patients receive accurate diagnosis and appropriate recommendations.
• Establish a positive Doctor/patient relationship.
• Utilize and leverage effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensure office systems are maintained.
• Maintain State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provide effective training and guidance to team members making use of Company provided programs.
• Deliver clear, motivating, and constructive feedback in a timely manner to all associates.
• Create a positive culture linked to the corporate culture; identify what motivates each individual and direct conversations and actions appropriately.
• Encourage associate decision-making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Take pride in the appearance of the office.
• Maintain a safe working environment for all associates/patients.
• Lead by example.

Basic Qualifications

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of current Optometric theory and technology
• Strong communicator and listener
• Problem-solving ability
• Solid Organization skills

EssilorLuxottica offers a competitive compensation package, including a first-class total rewards package, which includes health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from qualified candidates.