Title Settlement Assistant

4 days ago


Medford, Oregon, United States First American Financial Company Full time
About Us
First American Financial Company has been a leader in the title insurance and settlement industry for over 130 years. Our mission is to provide exceptional service, innovative solutions, and unparalleled value to our customers. We are committed to fostering an inclusive culture that celebrates diversity, equity, and inclusion, and we strive to create a workplace where all employees feel valued, respected, and empowered to succeed.

Our company offers a comprehensive benefits package, including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits like an employee stock purchase plan. Our salary range for this position is $55,000 - $65,000 per year.

The Role
In this Escrow Assistant role, you will work closely with the Escrow team to assist in the escrow process, communicate regularly with customers, interpret various agreements, and work with technologies to enable escrow transactions. This role requires strong organizational skills, attention to detail, and excellent communication skills.

What You'll Do:
  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Interpret various agreements as they relate to escrow closings
  • Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You'll Bring:
  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with both our internal teams and external customers
  • Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
  • Thrives in contributing to a team working together to deliver beyond customer expectations
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
  • High school diploma or equivalent
  • 2+ years of escrow-related experience preferred
Benefits
As a First American employee, you can expect a comprehensive benefits package, including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits like an employee stock purchase plan. We also offer flexible working hours, telecommuting options, and ongoing training and development opportunities.

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