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Administrative Assistant

2 months ago

Texarkana, Texas, United States Complete Staffing Solutions Full time
Job Summary

Complete Staffing Solutions is seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front office.

Key Responsibilities
  • Front Desk Operations: Greet patients, check them in, and manage the front desk area to ensure a positive and efficient experience.
  • Scheduling and Coordination: Schedule appointments, manage calendars, and coordinate with staff to ensure seamless communication.
  • Administrative Support: Provide administrative support to the medical team, including data entry, filing, and other tasks as needed.
  • Customer Service: Respond to patient inquiries, resolve issues, and provide exceptional customer service to ensure patient satisfaction.
  • Insurance and Billing: Process insurance payments, manage billing, and ensure accurate and timely payment processing.
  • Technical Skills: Proficient in Athena Health EHR and other medical software, with the ability to learn new systems quickly.
Requirements
  • Experience: 2+ years of experience as a front office administrative assistant in a medical setting.
  • Skills: Excellent organizational and multitasking skills, with the ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required.
  • Certifications: Certified Medical Administrative Assistant (CMAA) or Certified Medical Office Manager (CMOM) preferred.