Underwriting Assistant

4 days ago

Albuquerque, New Mexico, United States Amerind Full time
Job Summary

We are seeking a highly detail-oriented and organized Underwriting Technician to join our team at Amerind. As an Underwriting Technician, you will play a critical role in supporting our underwriting team and management by providing technical assistance and support services.

Key Responsibilities
  • Process and prepare endorsements, non-renewals notices, or cancellations and other associated tasks as required
  • Support underwriting in the entry and processing of quotes and new business with additional support of processing policy renewals
  • Complete data entry into internal system
  • Process high volumes of incoming emails, correspondence, faxes, and written requests
  • Update systems with client information for new and existing clients
  • Perform administrative tasks, such as answering phones, maintaining records and handling preparation tasks for policy renewals
  • Provide customer support on behalf of the underwriters and Underwriting Team
  • Participate in cross-functional team process improvement projects
  • Perform other duties as assigned
Requirements
  • High School Diploma or GED
  • Associate degree in insurance, economics, business administration or related field preferred
  • One year customer service experience preferred
  • Valid driver's license
  • No felony, theft or stealing convictions
  • Must be able to successfully pass a background investigation
Preferred Qualifications
  • Strong ability to multi-task assisting in multiple duties or projects
  • Ability to learn and take excellent notes
  • Ability to communicate effectively both verbally and written communication
  • Knowledge of department organization, functions, objectives, policies and procedures
  • Knowledge of underwriting techniques
  • Ability to meet strict timelines
  • Ability to create, compose, and edit written materials
  • Detail oriented, self-motivated, service-oriented individual who enjoys a fast-paced, sometimes high-pressure job
  • Ability to work as a team member in a structured working environment
  • Ability to perform all responsibilities with high quality and some independence while working in a team environment
  • Ability to work with timeliness and thoroughness
  • Skill in providing excellent customer service
  • Excellent organization and communication skills with professional telephone demeanor
  • Experience in intermediate or advanced proficiency in spreadsheets, word-processing, Power Point and database software programs in a Windows environment
Working Conditions & Physical Demands

Typical business office setting with moderate noise level. Must be able to sit for work at a computer for more than 6 hours per day. Must be able to speak clearly. Must be able to use hands for dexterity of motion. Frequently required to stand, walk, and reach with hand and arms. Must have ability to occasionally lift 10+ lbs. Minimal business travel required; COVID-19 vaccination preferred.

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