Behavioral Health Care Coordinator

1 week ago


Wichita, Kansas, United States UnitedHealth Group Full time
About the Role

At UnitedHealth Group, we're committed to helping people live healthier lives and making the health system work better for everyone. As a Behavioral Health Care Coordinator, you'll play a critical role in delivering care management services to our members, including coordination of care and behavioral health consulting.

Key Responsibilities
  • Provide Care Management Services: Coordinate care and provide behavioral health consulting to our members, ensuring they receive the support they need to achieve their health goals.
  • Serve Kansas Medicaid Members: Serve our members telephonically, with some field responsibilities as needed, within a 50-mile travel radius.
  • Provide Behavioral Health Education and Coaching: Educate and coach our members on behavioral health topics, providing treatment decision support to empower them to make informed decisions about their care.
  • Assess and Interpret Customer Needs: Assess and interpret the needs and requirements of our members, identifying solutions to non-standard requests and problems.
  • Coordinate Transitions between Care Areas: Coordinate transitions between various areas of care, ensuring a seamless experience for our members.
Requirements
  • Education and Licensure: Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; or Licensed Ph.D.; or Registered Nurse.
  • Active License: Active, unrestricted, mental health license to practice in the State of Kansas (LP, LPC, LCP, LCPC, LMSW, LSCSW, LMFT, LCMFT, or an RN with 2+ years of experience in behavioral health).
  • Telephonic and Field Responsibilities: Ability to serve Kansas Medicaid members telephonically (primarily) with some field responsibilities as needed.
  • Technical Skills: Proficient in Microsoft Office Suite (Word, Outlook, and internet).
  • Work Environment: Dedicated workspace and access to high-speed internet via cable/DSL/fiber service in your home.
  • Reliable Transportation: Access to reliable transportation and the ability for some field-based travel in the service delivery area.
Preferred Qualifications
  • Case Management Experience: Experience in case management, particularly in behavioral health settings.
  • Dual Diagnosis Experience: Experience working with individuals with dual diagnoses, including mental health and substance abuse.
  • Experience in Coordinating Benefits: Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients.
  • Experience with Medicaid Population: Experience working with the Medicaid patient population.


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