Insurance Industry Specialist

2 weeks ago


Anchorage, Alaska, United States Heather Andrus - State Farm Agent Full time
Job Description: Customer Service Representative

As a Customer Service Representative with Heather Andrus - State Farm Agent, you will play a critical role in delivering exceptional customer experiences. You will be responsible for answering customer inquiries, providing policy information, assisting clients with policy changes and updates, processing insurance payments and claims, and maintaining accurate records of customer interactions.

Key Responsibilities:
  • Answer customer inquiries and provide policy information via phone, email, or in-person.
  • Assist clients with policy changes and updates, including cancellations and reinstatements.
  • Process insurance payments and claims, and follow up with clients as needed.

Required Skills:
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Previous customer service experience preferred.

Benefits:
  • Bonus based on performance.
  • Opportunity for advancement.
  • Paid time off.
  • Training & development.

Estimated Salary: $50,000 - $65,000 per year.

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