Restaurant Team Lead
4 weeks ago
The Service Assistant is a key member of the Denny's team, responsible for maintaining the restaurant's interior and exterior, ensuring a clean and organized environment for guests and employees. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
* Maintains the cleanliness and organization of the dining room, kitchen, and service areas
* Ensures adequate supply of pots, pans, dishes, glassware, utensils, and ice in service areas throughout the shift
* Keeps front and back of the house areas clean, organized, and stocked at all times to provide timely guest service
* Checks restrooms and hand washing stations every half hour for cleanliness and supplies
* Maintains exterior curb appeal, keeps restaurant exterior and parking lot free of debris
* Maintains restaurant interior to be clean, safe, and inviting for guests and employees
* Regularly cleans and inspects dish machine and other machinery as required, maintains proper dish machine chemical levels
* Properly sorts and washes all dishware and promptly replenishes kitchen and dishware in service areas
* Immediately cleans up spills and broken glasses and dishes
* Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
* Assists with stocking deliveries; rotates perishable stock in accordance with standards
* Performs sidework and other deep cleaning duties as assigned
* Willingly assists others without being asked
* Provides prompt and courteous service and is cordial to all team members and guests
Requirements
* Must be able to lift and carry supplies and equipment up to 50 lbs throughout the shift
* Must be able to bend, stoop, reach, wipe, lift, and grab
* Must have sufficient mobility to move and operate in the work area
* Must be able to work inside and outside
* Must be able to observe wares for cleanliness and chemical labels for safe handling
* Must be able to stand and walk during a 4 to 8 hour shift
* Must be able to frequently immerse hands in water
* Must be able to work with all Denny's menu products
* Must be able to hear well in a loud environment to respond to employee and guest needs
* Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
* Must be able to tolerate extreme temperature changes in the kitchen and freezer areas
* Must be able to work with potentially hazardous chemicals
Qualifications
* Able to work in a team environment
* Meets Denny's uniform and grooming standards and maintains them throughout the shift
* Must be able to pass all required tests and training requirements
* Must be able to work a flexible schedule, including holidays, nights, and weekends
* Possesses excellent guest service skills
* Able to learn basic tasks and follow instructions
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