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Senior Cloud Security Architect

2 months ago

San Francisco, California, United States Zendesk Full time
Job Overview

We are in search of a Senior Cloud Security Architect to enhance our innovative team. In this pivotal role, you will take charge of designing, executing, and sustaining security measures for our cloud platforms. Leveraging your knowledge of cloud security best practices and technologies, you will be instrumental in protecting our cloud infrastructure, applications, and sensitive data from evolving threats and vulnerabilities. As a key member of our security division, you will work in close collaboration with cross-functional teams to embed security into the development lifecycle, mentor less experienced team members, and spearhead initiatives aimed at improving our cloud security framework. If you are enthusiastic about cloud security, possess robust technical expertise, and excel in a team-oriented environment, we are eager to connect with you. Join us in safeguarding our cloud resources and shaping the future of our security strategy.

Key Responsibilities

  • Design and evaluate architecture and technical specifications for cloud-based solutions to ensure compliance with security standards.
  • Perform security evaluations, risk assessments, and vulnerability scans of cloud infrastructures.
  • Oversee and react to security incidents and breaches within cloud environments, including intrusion detection and incident management.
  • Collaborate with cross-functional teams to incorporate security best practices into cloud development processes.
  • Stay informed about industry trends, emerging threats, and best practices in cloud security.
  • Provide technical mentorship and guidance to junior security team members.
  • Lead the adoption and maintenance of secure DevOps methodologies, including continuous integration/continuous deployment (CI/CD) pipelines, infrastructure as code (IaC), and container security (e.g., Docker, Kubernetes).
  • Engage with cloud service providers and third-party vendors to assess and integrate new security technologies and features into existing cloud architectures.
  • Conduct security training and awareness initiatives for development teams to foster a security-first culture and ensure adherence to cloud security policies.
  • Facilitate incident response drills and tabletop exercises to evaluate the effectiveness of cloud security incident response strategies and protocols.
  • Contribute to the creation of security documentation, including security playbooks, standard operating procedures (SOPs), and security architecture diagrams for cloud environments.
  • Participate in audits and compliance assessments related to cloud security standards (e.g., ISO 27001, SOC 2, GDPR).
  • Collaborate with regulatory compliance teams to ensure cloud environments meet industry-specific compliance mandates (e.g., HIPAA, PCI DSS, GDPR).

Qualifications

  • Expertise in Cloud Security: Proven ability to design, implement, and manage security solutions for cloud environments across various platforms (e.g., AWS, Azure, GCP).
  • Strong Technical Proficiency: Familiarity with security tools and technologies tailored for cloud environments, scripting languages, and automation for security tasks.
  • Analytical Problem-Solving: Ability to assess complex security challenges in cloud architectures and devise innovative solutions to mitigate risks and bolster security posture.
  • Leadership and Team Collaboration: Demonstrated capacity to lead security initiatives, collaborate effectively with cross-functional teams, and mentor junior team members in cloud security best practices.
  • Effective Communication: Exceptional verbal and written communication skills to convey security concepts, present technical information to diverse audiences, and engage with stakeholders at all levels.
  • Strategic Insight: Ability to align security strategies with business goals, anticipate future security needs, and provide recommendations for enhancing cloud security capabilities.
  • Regulatory Compliance Acumen: Knowledge of industry-specific compliance requirements and experience ensuring cloud environments adhere to relevant regulations and standards.

Basic Qualifications:

  • Minimum of 5 years of experience in information security, with a focus on cloud security.
  • Comprehensive understanding of cloud platforms (e.g., AWS, Azure, GCP) and their security features.
  • Hands-on experience with cloud security tools such as AWS Security Hub, Azure Security Center, or Google Cloud Security Command Center.
  • Proficiency in scripting and automation (e.g., Python, PowerShell, Terraform) for security tasks in cloud environments.
  • Solid understanding of networking principles, encryption technologies, and identity and access management (IAM) in cloud settings.
  • Relevant certifications such as CISSP, CCSP, AWS Certified Security – Specialty, or equivalent are advantageous.
  • Excellent communication skills and the ability to articulate complex security concepts to both technical and non-technical stakeholders.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.

Work Environment:

Hybrid:

Our hybrid work model is designed to foster a rich onsite experience filled with connection, collaboration, learning, and celebration, while also providing the flexibility to work remotely part of the week. This role requires attendance at our office on a weekly basis, with the specific in-office schedule to be determined by the hiring manager.

Zendesk is committed to creating a fulfilling and inclusive work environment. We advocate for digital-first customer experiences and apply the same principles to our workplace. Our diverse team collaborates from various locations to achieve our goals.

Zendesk is an equal opportunity employer, and we are proud of our ongoing efforts to promote global diversity, equity, and inclusion in the workplace. We consider all individuals for employment without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans in accordance with applicable federal and state law.