Branch Manager
1 week ago
Job Title: Branch Manager
Job Summary:
We are seeking a highly motivated and experienced Branch Manager to join our team at Devfi. As a Branch Manager, you will be responsible for overseeing the daily operations of our branch, including supervising sales personnel, managing branch expenses, and building customer and vendor relations.
Key Responsibilities:
- Supervise and manage a team of sales personnel, mechanics/techs, and office staff to ensure excellent customer service and sales performance.
- Generate direct sales with customers and manage branch expenses, including product purchases and margins, sales discounts, and service sales and margins.
- Build and maintain strong relationships with customers and vendors to drive business growth and improve customer satisfaction.
- Maintain a safe, clean, and secure work environment, and ensure compliance with company policies and procedures.
- Provide input to corporate executives for business planning and strategy development.
- Manage branch assets, inventory, and systems in coordination with headquarters.
Requirements:
- Bachelor's Degree in Business or related field.
- Minimum 2-3 years of experience in customer support or inside sales positions.
- Minimum 2-3 years of experience as a supervisor/manager of 10 or more persons.
- Industry experience is a plus.
Skills:
- Excellent communication and leadership skills.
- Strong planning and organization skills.
- Ability to analyze financial data and make informed decisions.
- Strong customer service and sales skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Working Conditions:
- 24 hours on-call to customer calls.
- Normal office, warehouse, and shop floor work environments.
- Supervision of others.
- Attention to detail.
- Computer work.
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