Salesforce Solutions Expert

4 days ago


Austin, Texas, United States EBQ Full time
Job Description

We are seeking a highly skilled Salesforce Administrator to join our team at EBQ. This is a full-time position that requires strong technical skills, excellent communication skills, and the ability to work effectively in a collaborative environment.

Responsibilities
  • Gather client requirements and transform them into technical specifications for Salesforce design
  • Leverage Salesforce best practices to minimize custom development needs
  • Develop technical documentation outlining standard operating procedures
  • Execute training modules with clients
  • Audit Salesforce and provide detailed optimization plans
  • Identify and communicate project risks and issues
  • Migrate and implement Salesforce for new organizations
  • Customize Salesforce to meet client business requirements
  • Develop relationships with clients and demonstrate business process expertise
  • Create custom field and objects, flows, record types, data validation, page layouts, and third-party integrations
  • Develop customized reports and dashboards based on client needs
Requirements
  • Highly motivated and disciplined self-starter with excellent oral and written communication skills
  • Understanding of Salesforce best practices and data architecture
  • Salesforce Administrator Certification
  • 1-2 years of Salesforce experience as an end-user or 6 months of experience as a Salesforce admin
  • Strong customer service and organizational skills
  • Understanding of Agile and Scrum methodologies
  • Working proficiency with Microsoft Excel
  • Process-oriented
  • High attention to detail
Preferred Qualifications
  • Online screen sharing tools such as RingCentral Meetings, WebEx, GoToMeeting, or Join.Me
  • Knowledge of SQL or SOQL
  • Additional preferred Salesforce certifications: Advanced Administrator, Platform App Builder, Business Analyst, Sales Cloud Consultant, Service Cloud Consultant, Nonprofit Cloud Consultant, Experience Cloud Consultant, Marketing Cloud Consultant, or CPQ Specialist
  • Business analyst and/or sales experience
  • Experience working with both SMB and Enterprise organizations
  • Experience working with Non-Profit organizations
  • Understanding or experience in release management and software development lifecycle
Compensation and Benefits

The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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