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Customer Service Representative

2 months ago

Austin, Texas, United States Ryman Hospitality Properties Full time

Job Summary

Ryman Hospitality Properties is seeking a highly motivated and customer-focused Lead Retail Customer Service Associate to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, driving sales growth, and leading by example.

Key Responsibilities:

  • Provide outstanding customer service to ensure customer satisfaction and loyalty
  • Drive sales growth through effective sales techniques and product knowledge
  • Lead by example and mentor junior team members to achieve sales goals and customer service standards
  • Stay up-to-date on product knowledge and company promotions to effectively communicate with customers
  • Collaborate with the sales team to achieve sales goals and improve customer service

Requirements:

  • High school diploma or equivalent required
  • 1 year of experience in customer service, sales, and/or cash handling required
  • Possess an outgoing personality and an aptitude for sales
  • Provide excellent customer service, retail, associate, leadership, service, and department leader skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment