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Receptionist for Physical Therapy Practice

2 months ago

Northborough, Massachusetts, United States Flaherty Physical Therapy Inc Full time
Job Overview

We are seeking a dedicated Front Desk Associate to become an integral part of our thriving physical therapy practice. At Flaherty Physical Therapy Inc, we prioritize patient satisfaction and foster a supportive environment for our staff.

Key Responsibilities
  • Answering phone calls and managing client inquiries
  • Welcoming clients and ensuring a positive first impression
  • Scheduling appointments and managing the calendar
  • Intaking new patients and processing necessary documentation
  • Collecting payments and maintaining accurate financial records
  • Updating and managing patient medical records
  • Performing general administrative tasks to support clinic operations
Essential Skills

The ideal candidate will possess:

  • A positive and collaborative attitude
  • Strong communication skills
  • Attention to detail and reliability
  • The ability to work independently and as part of a team
  • Exceptional customer service abilities
  • A kind and courteous demeanor
  • A willingness to learn and develop professionally
  • Effective time management and multitasking skills
  • Organizational skills and proficiency in computer applications
  • Confidence in handling a dynamic work environment
Preferred Experience

Experience in customer service, particularly in a medical setting, as well as familiarity with electronic medical records and insurance verification, is advantageous.

Work Schedule

This is a part-time position with hours on select weekdays. The starting pay is competitive, with opportunities for performance-based bonuses.

If you are enthusiastic about providing excellent service and contributing to a positive workplace culture, we encourage you to consider this opportunity.