Client Relations Specialist

1 week ago


Elgin, Illinois, United States Hopkins Ford Full time
Job Overview

Position Summary: As a Customer Service Representative, you will be responsible for managing inquiries from customers interested in purchasing vehicles. Your role will involve being the initial point of contact for potential clients, assisting them with their needs, and ensuring a welcoming environment.

Compensation and Benefits:

  • Attractive Salary
  • Comprehensive Training and Development Programs
  • Health Insurance Options including Medical, Dental, and Vision
  • Retirement Savings Plan
  • Life Insurance Coverage
  • Employee Discounts on Services and Products
  • Flexible Work Hours
  • Support for Work-Life Balance

Key Responsibilities:

  • Welcome and assist customers both in-person and via phone
  • Manage transactions, including payments and various administrative tasks
  • Provide information to customers regarding general inquiries
  • Address customer concerns with professionalism and empathy
  • Offer administrative support such as mailing, scanning, and filing
  • Ensure adequate office supplies are maintained

Qualifications:

  • Strong communication and organizational abilities
  • Proficiency in Microsoft Office applications
  • Capability to manage multiple tasks while interacting effectively with customers and colleagues
  • Willingness to undergo a background check and drug screening

About Us: We are a forward-thinking automotive dealership dedicated to providing exceptional service and a diverse range of vehicles. Our commitment to customer satisfaction and quality service sets us apart in the industry.

We are proud to be an equal opportunity employer, fostering a workplace that values diversity and inclusion. Discrimination or harassment of any kind is not tolerated.



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