Elevator Industry Executive

4 weeks ago

Hamtramck, Michigan, United States Schindler Full time
Job Title: General Manager

We are seeking an experienced General Manager to lead our sales and service operations in the region. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and ensuring the successful implementation of our business strategies.

Key Responsibilities:
  • Develop and execute plans to support the implementation of regional operations and district quality initiatives to achieve strategic plan objectives.
  • Manage, mentor, and lead a team of District Service Managers, District NI Managers, and Sales and Field Superintendents.
  • Develop and execute a customer service strategy to ensure positive service and satisfaction with customers.
  • Develop and maintain strong commercial relationships with key district customers and influential industry consultants through personal contact and staff assignments.
  • Administer field installation and service activities for parts inventory, company tools, vehicles, and other fixed assets for most cost-effective results.
  • Plan, schedule, and assign workload requirements interfacing skill levels of field, marketing, and administrative personnel to the needs of the district operation through PMS job elements, activities, and performance reviews.
  • Develop and execute market plans to direct the sale of company products and services for orders entered objectives relating to price, volume, mix, and market share across the various district load centers.
  • Develop and recommend administrative, field, and marketing budgets and control expenditures within approved budget objectives.
  • Initiate procedures and leadership practices to create a business environment for participative management; pro-active labor relations with local business agents; maintain high morale of subordinates and be a strong, aggressive supporter of business unit's management philosophy and practices.
  • Develop and execute yearly district business plans in support of region and region operation's financial and non-financial objectives.
  • Administer field resources to satisfy customer requirements for installation and service of products to Division objectives for quality, reliability, and profitability.
  • Allocate human and financial resources for cost effectiveness and customer satisfaction.
  • Analyze and advise on changes in sales and field coverage, new products, price realization, and competitor's actions.
  • Recognize internal and external changes occurring in the business environment and adjust the resource focus to capitalize on those changes.
Requirements:
  • Possess overall knowledge of product and product application; installation and service techniques and procedures; ability to understand financial statements; legal awareness to contract terms and conditions.
  • Persuasion is required both internally and externally.
  • Must have the knowledge, technical, and management skills, credibility, and negotiating and communication skills.
  • Must possess self-confidence to meet the challenges.
  • 10 to 15 years in various assignments within the Company, in the Elevator industry, or in another service-oriented business. Experience managing a full P&L for an industrial company.
  • BA/BS Business/Management/Engineering, MBA preferred.
What's in it for you?
  • Fully vested 401k match, up to 7% of total compensation.
  • Competitive Medical, Dental, and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays, and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
  • Competitive Medical, Dental, and Vision Plans - All benefits effective from first day of hire.
  • Generous Paid Time Off (All employees start with 3 weeks of vacation which then increases with tenure in addition to sick days, floating holidays, and 8 Company Observed Holidays).
  • Tuition Reimbursement (Eligible after 6 months of service).
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • 401k Plan: Eligible and company match and vesting on first day of employment.
  • Company Match: 100% on first 4% of employee contributions then 50% on the next 6% of employee Contributions.

We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Join us in our mission to enhance quality of life and drive innovation while raising the bar for safety and sustainability.

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