Retail Department Coordinator

7 days ago


Greensburg, Pennsylvania, United States Marshalls Full time

Job Summary: We are seeking a highly motivated and customer-focused Department Coordinator to join our team at Marshalls. As a key member of our front-end operations, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.

Key Responsibilities:

  • Create a positive internal and external customer experience by engaging and interacting with all customers.
  • Promote a culture of honesty and integrity, maintaining confidentiality and adhering to all labor laws and policies.
  • Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs.
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
  • Address customer concerns and issues promptly, ensuring a positive customer experience.
  • Ensure Associates execute tasks and activities according to store plan, prioritizing as needed.
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates.
  • Provide and accept recognition and constructive feedback, partnering with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to all labor laws, policies, and procedures, promoting credit and loyalty programs, and supporting store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Requirements:

  • Available to work flexible schedule, including nights and weekends.
  • Strong understanding of merchandising techniques.
  • Capable of multi-tasking.
  • Strong communication and organizational skills with attention to detail.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Able to train others.
  • 1 year retail and 6 months of leadership experience.

Benefits: Marshalls offers a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

Compensation: This position has a starting pay range of $13.00 to $15.00 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Equal Employment Opportunity: Marshalls is an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.



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