Retail Department Coordinator
1 week ago
We are seeking a highly motivated and customer-focused Retail Department Coordinator to join our team at Marshalls Store 1601. As a key member of our front-end team, you will be responsible for promoting an exceptional customer experience, leading by example, and maintaining a clean and organized store.
Key Responsibilities- Create a positive internal and external customer experience by engaging and interacting with all customers.
- Promote a culture of honesty and integrity, maintaining confidentiality and adhering to all labor laws, policies, and procedures.
- Train and mentor Associates on front-end principles, personalizing the customer experience, and promoting loyalty programs.
- Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
- Address customer concerns and issues promptly, ensuring a positive customer experience.
- Ensure Associates execute tasks and activities according to store plan, prioritizing as needed.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities, providing progress updates.
- Provide and accept recognition and constructive feedback, partnering with Management on Associate training needs to increase effectiveness.
- Available to work a flexible schedule, including nights and weekends.
- Strong understanding of merchandising techniques and capable of multi-tasking.
- Strong communication and organizational skills with attention to detail.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Able to train others and possess 1 year retail and 6 months of leadership experience.
As a valued member of our team, you will enjoy a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. We offer a competitive starting pay range of $14.00 to $14.50 per hour.
We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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