Retail Support Associate

6 days ago

Greensburg, Pennsylvania, United States Macy's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Shoe Expeditor. As a key member of our sales floor team, you will play a critical role in ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, answering their questions, and resolving issues promptly.
  • Conduct sales transactions, including operating cash registers, handling payments, and processing exchanges or returns.
  • Deliver a great customer experience by quickly and accurately pulling orders from the stockroom and staging them for sales colleagues.
  • Assist in locating and pulling merchandise to fulfill digital customer orders.
  • Maintain an orderly and visually appealing store by arranging and replenishing displays.
  • Ensure stock room is organized, process new and damaged items, perform shoe inventory, and scan items back into stock.
  • Maintain accurate pricing and signage throughout the department to ensure a seamless shopping experience for our customers.
Requirements
  • Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Self-starter able to adapt quickly to changing customer expectations and needs.
  • Resourceful and responsive to changing priorities.
About Macy's

Macy's is a leading retail brand that is committed to creating exciting and memorable experiences for every customer, whether their journey starts online or in the store. We offer a dynamic and inclusive work environment that values creativity, innovation, and teamwork.

As a Macy's colleague, you will have the opportunity to grow your career, develop new skills, and make a meaningful impact on our customers' lives. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and advancement.

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