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Guest Experience Specialist

2 months ago

Albany, New York, United States The Golub Corporation - Price Chopper Supermarkets Full time

Job Summary:

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Team Lead at The Golub Corporation - Price Chopper Supermarkets. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests feel valued and supported.

Key Responsibilities:

  • Provide friendly, helpful, and easy shopping experiences for our guests
  • Project a professional image and maintain a neat and clean work area
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction
  • Stay up-to-date on company policies and procedures to ensure compliance

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and conflict resolution skills
  • High school diploma or equivalent required; associate's or bachelor's degree preferred