Guest Service Representative
4 days ago
Guest Service Representative
Job Summary:Under the supervision of the Security Manager and Security Supervisors, we are seeking a Guest Service Representative to provide excellent customer service, scan tickets, direct and guide patrons to appropriate locations, listen to and assist patrons with any questions, comments, and suggestions they may have, and communicate facility amenities.
Key Responsibilities:- Provide exceptional customer service and maintain a courteous and professional demeanor
- Exercise restraint and patience when dealing with a disruptive patron
- Ensure patrons enter and exit the building in an orderly fashion
- Scan patrons' tickets as they enter the building and ensure all patrons have a proper ticket/credential
- Direct patrons to appropriate locations (seats, restroom, etc.)
- Ensure patrons are in the correct location(s) with corresponding tickets
- Listen and respond to patrons' questions, comments, and suggestions and get assistance when needed
- Communicate to Security Supervisor any issues, including patron accidents, patron actions that may be disruptive or inappropriate
- Be alert and oversee assigned area for spills or situations requiring staff attention
- Follow protocol in the case of emergency situations
- Maintain the rules and regulations of the building
- Other duties may be assigned
- Must be at least 18 years old
- HS Diploma or GED required
- A minimum of six (6) months prior customer service experience
- Excellent customer service skills
- Must be personable and proactive in providing assistance to all patrons and staff
- Follow oral and written instructions and communicate effectively with others
- Must have professional presentation, appearance, and work ethic
- Must be fluent in English
- Able to see and read small-sized text on tickets (paper and electronic)
- Must be able to work irregular hours, including nights, weekends, holidays, as well as during normal business hours
- May be subjected to adverse conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Move around the facility, climbing stairs, walking, and standing for an entire shift
- May be exposed to adverse weather conditions, loud noise, flashing lights, and darkened areas
-
Customer Service Representative
3 weeks ago
Albany, New York, United States ASM Global Full timeJob Title: Guest Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at ASM Global. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience at our events.Key Responsibilities:Provide...
-
Guest Service Ambassador
4 weeks ago
Albany, New York, United States ASM Global Full timeJob Title:Guest Service RepresentativeDepartment:OperationsReports To:Security Manager / Security SupervisorFLSA Status:Hourly / Non-ExemptPay Rate:$15.00Facility:ASM Global / MVP ArenaLocation:Albany, NYSUMMARY:Under the supervision of the Security Manager and Security Supervisors, this role is responsible for providing exceptional customer service,...
-
Customer Service Representative
2 weeks ago
Albany, New York, United States Price Chopper Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Lead Customer Service Teammate. As a key member of our Guest Service team, you will be responsible for delivering exceptional customer experiences and ensuring that our guests receive the highest level of service.Key ResponsibilitiesProvide friendly, helpful, and...
-
Customer Service Representative
2 weeks ago
Albany, New York, United States The Golub Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Team Lead. As a key member of our Guest Service team, you will be responsible for delivering exceptional customer experiences, ensuring a friendly and helpful shopping environment, and maintaining a high level of professionalism at all times.Key...
-
Customer Service Representative
4 weeks ago
Albany, New York, United States The Golub Corporation Full timeThe Golub Corporation is seeking a highly skilled Customer Service Teammate to join our team. As a Customer Service Teammate, you will be the advocate for our guests and consistently meet our guests' expectations by providing a friendly, helpful, easy, and safe shopping experience. You will be responsible for projecting oneself in a professional manner and...
-
Front Desk Representative
3 weeks ago
Albany, New York, United States Red Roof Full timeFront Desk RepresentativeJob SummaryWe are seeking a friendly and detail-oriented Front Desk Representative to join our team at Red Roof. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesWelcome guests and...
-
Customer Service Representative
1 month ago
Albany, New York, United States Panera Bread Full time{"title": "Cashier - Crossgates", "description": "At Panera Bread, we're passionate about serving up more than just great food. We're committed to creating a welcoming and inclusive environment for our guests and team members alike. As a Cashier at Panera, you'll be the friendly face of our brand, responsible for delivering exceptional customer service and...
-
Customer Service Representative
3 days ago
Albany, New York, United States AppleOne Full timeJob SummaryWe are seeking a highly skilled and organized Receptionist to join our team at AppleOne. As the first point of contact for guests, you will be responsible for creating a positive and professional impression.Your primary duties will include:Meeting and greeting guests with a warm and welcoming smileManaging administrative tasks such as data entry,...
-
Front Desk Receptionist
1 month ago
Albany, New York, United States Forest New Albany LP Full timeFront Desk ReceptionistWe are seeking a friendly and customer-focused individual to join our team as a Front Desk Receptionist at Forest New Albany LP.Key Responsibilities:Greet and welcome guests in a professional mannerAnswer and direct phone calls using a multi-line phone systemProvide information and assistance to guests and visitorsManage reservations...
-
Front Desk Representative
4 weeks ago
Albany, New York, United States Red Roof Full time**Be the Face of Red Roof****Job Summary**We're seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.**Key Responsibilities**Welcome and assist guests with their...
-
Front Desk Representative
3 weeks ago
Albany, New York, United States Red Roof Full time**Unlock the Magic of Hospitality**As a Front Desk Representative at Red Roof, you'll be the face of our hotel, welcoming guests and making their stay unforgettable. Your role will be to provide exceptional customer service, ensuring every guest feels valued and cared for.**Key Responsibilities:**Welcoming guests and assisting with check-in/check-out,...
-
Customer Service Representative
1 month ago
Albany, New York, United States Valvoline Instant Oil Change Full timeCustomer Service Advisor OpportunityWe are seeking a skilled and friendly Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Deliver a warm and welcoming greeting to...
-
Customer Service Representative
1 month ago
Albany, New York, United States Panera Bread Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at Panera Bread. As a Cashier, you will be the friendly face of our brand, responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesRing up orders quickly and accurately,...
-
Customer Service Representative
4 weeks ago
Albany, New York, United States Valvoline Instant Oil Change Full timeAbout the RoleWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive experience for our guests, and promoting our products and services.Key ResponsibilitiesDeliver a warm and...
-
Customer Service Representative
3 days ago
Albany, New York, United States UniFirst Full timeCustomer Service Representative Job SummaryAs a Customer Service Representative at UniFirst, you will be responsible for handling telephone inquiries, taking orders over the phone, and providing inside support to sales representatives. You will also help resolve customer issues, process credits and exchanges, and collect accounts receivables. Additionally,...
-
Financial Services Representative
4 weeks ago
Albany, New York, United States Nationwide Full timeJoin Our Team as a Financial Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Services Representative. As a representative, you will be responsible for providing exceptional customer service and sales support to our clients.About the RoleProvide customer service and sales support to...
-
Consumer Services Representative
4 days ago
Albany, New York, United States StateJobsNY Full timeJob Title: Consumer Services Representative 1Job Summary: We are seeking a highly skilled Consumer Services Representative 1 to join our team at the Department of State. As a Consumer Services Representative 1, you will play a critical role in providing exceptional customer service to New York consumers, resolving disputes, and promoting fair resolutions for...
-
Customer Service Representative
1 week ago
Albany, New York, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul...
-
Front Desk Representative
1 month ago
Albany, New York, United States Schulte Companies Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Schulte Companies. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience from arrival to departure.Key ResponsibilitiesGuest Greeting and Check-in: Welcome...
-
Customer Service Representative
14 hours ago
Albany, New York, United States TriMas Corporation Full timeCustomer Service RepresentativeAt TriMas Corporation, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the central point of contact for external customers, you will be the voice of our organization, ensuring that customer expectations are met and exceeded.Main ResponsibilitiesThe...