Part-time Hospitality Specialist

4 days ago


Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time

About the Role:

We are seeking a motivated and detail-oriented Part-time Hospitality Specialist to join our team at Tim Hortons in Grand Island, NY. In this role, you will be responsible for providing exceptional customer experiences, processing food orders, and preparing food and beverage orders.

About the Position:

This is a part-time position that requires working evening shifts (2pm-10pm) on weekdays and weekends. You will be part of a dynamic team that values guest satisfaction, teamwork, and cleanliness. If you possess excellent communication and interpersonal skills, enjoy working in a fast-paced environment, and are passionate about delivering exceptional customer experiences, this could be the perfect opportunity for you.

Key Responsibilities:

  • Customer Experience: Enhance the customer experience by creating a positive first impression, ensuring coffee and products are always fresh, and following the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Food Preparation: Prepare all products accurately by following the order monitor.
  • Restaurant Operations: Maintain a clean and organized front counter and drive-thru area, communicate showcase and product needs to ensure availability for customers, and meet speed of service targets.
  • Sanitation and Safety: Practice proper hand washing techniques, adhere to sanitation guidelines, and report any injuries, accidents, or contraventions of health and safety regulations promptly.

Requirements:

  • Candidates must have: Excellent customer service skills, strong communication and interpersonal skills, and the ability to work in a fast-paced environment.
  • Additional Requirements: Ability to stand for long periods, frequent walking and occasional lifting of supplies/products, and exposure to cold and high heat temperatures.

Estimated Salary: $16-$19 per hour

About Clark Holdings Inc.:

Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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